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We welcome your feedback, complaints, and compliments. If you’d like to provide feedback about our service, please fill in this form.

We hope you’ve had a positive experience with us, but if you didn’t, we want to hear about it.

If you make a complaint, the manager of the staff member or volunteer involved will review and address it.

You’re welcome to submit anonymous feedback. However, if you’d like to receive a response from us, you need to provide your name and email address.

For external complaints

If you are unsatisfied with our response, you can make an external complaint to the Victorian Legal Services Board and Commissioner.

Tel: 9679 8001

Local call: 1300 796 344

Email: consumerenquiry@lsbc.vic.gov.au

Complaints are made by webform: How to lodge a complaint | VLSBC

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Q+Law respectfully acknowledges the Custodians of the land on which we work, Wurundjeri Woi-wurrung and Bunurong Peoples of the Kulin Nation. We pay respect to Elders past and present. Sovereignty was never ceded.

Q+Law is a proudly inclusive organisation, run by and for the LGBTIQA+SB community. We support queer and trans liberation. We don’t tolerate transphobia, homophobia, biphobia, intersexism, and other forms of discrimination. We don’t provide assistance to people who discriminate against LGBTIQA+SB communities.

Q+Law is a program of Fitzroy Legal Service run in partnership with Queerspace.

For details on how we collect, store, or use your information, visit our privacy policy.
For feedback, complaints, and compliments, please visit our feedback page.

Private and Confidential
Fitzroy Legal Service Inc. (FLS) (Reg.No. A0105338Y). This message is privileged and confidential, and is intended only for use of the addressee. If you are not the intended recipient, you are hereby notified that any use of this communication is strictly prohibited. Confidentiality and legal privilege attached to this communication are not waived or lost by reason of mistaken delivery to you. If you have received this communication in error, please notify us immediately on +61 3 9419 3744 or by return email of the sender and delete the message without reading, copying or disclosing it. Except as required by law, FLS Inc. does not represent, warrant and/or guarantee that the integrity of this communication has been maintained nor that it is free of any virus, interception or interference.